Job Description

Urgent Requirement!

Location:

Cuddalore

Department:

Front Office / Customer Services

Reports To:

Director

Employment Type:

Full-Time

Preferred Female candidate Only- Day Shift.

Job Summary:

We are seeking a friendly, professional, and customer-focused

Front-End Assistant

to join our front office team. The ideal candidate will be the first point of contact for Customer and responsible for delivering exceptional service throughout their stay. You will handle check-ins, check-outs, Products, and inquiries, ensuring a seamless Customers experience.

Key Responsibilities:

Perform check-in and check-out procedures efficiently using PMS (Property Management System) Product Complaint register via phone, email, or in person Handle guest inquiries and resolve complaints in a timely and professional manner Maintain accurate records of guest information and payments Coordinate with housekeeping, maintenance, and other departments. Ensure the front desk is always clean, organized, and well-stocked with supplies. Follow all standard operating procedures (SOPs) and Industry policies

Required Qualifications:

High school diploma or equivalent (Computer Science or Electrical & Electronics ) Proven experience in a front office, receptionist, or customer service role (Industry experience is a plus) Proficiency in using computer. Strong organizational and multitasking abilities Professional appearance and attitude Flexibility to work in day shifts, Sunday holidays Good problem-solving skills and the ability to work under pressure

Preferred Skills:

Multilingual abilities (especially Tamil ,English.)
Job Type: Full-time

Pay: ₹8,981.14 - ₹25,000.65 per month

Benefits:

Paid time off
Work Location: In person