Job Description

We are seeking a compassionate, organized, and professional

Receptionist

to join our hospital's patient relations team. In this key front-desk role, you will be the first point of contact for patients, visitors, and families--providing exceptional customer service while supporting our healthcare staff with important administrative duties.

Key Responsibilities

Greet and assist patients, visitors, and families in a warm and professional manner Answer, screen, and route phone calls; respond promptly to inquiries Register new patients, verify insurance information, and update electronic records accurately Schedule and confirm patient appointments Support patient check-in and check-out processes Coordinate communication between patients, clinical staff, and other hospital departments Maintain patient confidentiality and comply with HIPAA and hospital standards Handle billing inquiries and assist with documentation as needed Keep the reception and waiting areas clean, organized, and welcoming

Qualifications

High school diploma or equivalent required; associate degree or medical office training preferred 1+ year of experience in a hospital, clinic, or healthcare setting Strong interpersonal and communication skills, with a patient-focused approach Proficiency with medical office or hospital software Excellent organization, multitasking, and time management skills Knowledge of insurance verification and patient registration processes preferred Ability to remain calm and professional in a fast-paced environment
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

Flexible schedule
Language:

English (Preferred)
Work Location: In person