Job Description

What You'll Do:

Front Desk & Patient Handling

Greet patients warmly and manage walk-ins professionally

Appointments & Follow-ups

Book, reschedule, and manage doctor appointments Follow up with patients for repeat visits, procedures, and post-treatment care Coordinate schedules between doctors, therapists, and patients

Sales & Revenue Support

Make outbound calls to convert enquiries into booked consultations Follow up on leads generated through marketing and social media Explain treatments, packages, and offers confidently to patients Support upselling and cross-selling of relevant services

Administration & Clinic Support

Maintain daily appointment logs, billing records, and basic MIS Support inventory tracking and coordination with vendors if required Assist in smooth clinic operations and workflow management Handle inbound and outbound calls, WhatsApp and email communication Register patients and maintain accurate records May be required to assist doctors during aesthetic procedures such as Botox, PRP, Microneedling, fat grafting, dermatosurgery, hair transplant, laser hair reduction treatments etc. Educate patients on treatment plans and aftercare, Provide support during pre- and post-treatment phases Maintain accurate clinical records, consent forms, and progress images Build strong

client relationships

and ensure a premium customer experience Work with the team to enhance

brand visibility and customer acquisition

Job Type: Full-time

Pay: From ?21,000.00 per month

Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Should have knowledge of MS Word and excel, billing software
Experience:

Medical receptionist: 1 year (Required)
Work Location: In person