Job Description

1.

Welcoming Pet Owners: Greet pet owners and their pets warmly as they arrive at the creche.

2.

Appointment Management: Schedule and manage appointments for pet daycare, boarding, grooming, and other services.

3.

Inquiry Handling: Respond to inquiries from pet owners via phone, email, and in-person, providing information about services, pricing, and availability.

4.

Check-in and Check-out Process: Ensure a smooth check-in and check-out process for pets, including verifying vaccination records and gathering relevant information.

5.

Reception Area Management: Maintain a clean and organized reception area, ensuring it is welcoming to both pets and their owners.

6.

Administrative Support: Provide general administrative support to creche staff, such as filing paperwork, updating records, and managing inventory.

7.

Pet Behavior Monitoring: Assist in monitoring pet behavior during their stay, alerting staff to any concerns or unusual behavior.

8.

Safety and Comfort: Help maintain a safe and comfortable environment for all animals by following creche protocols and guidelines.

9.

Customer Service: Deliver excellent customer service by addressing pet owners' needs and concerns promptly and courteously.

10.

Team Collaboration: Work collaboratively with other staff members to ensure the smooth operation of the pet creche and the well-being of all animals under their care.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ?15,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Experience:

Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person

Expected Start Date: 03/06/2025