Job Description

Key Responsibilities Customer Interaction & Front Desk Management

Greet visitors, customers, and vendors with warmth, professionalism, and brand-appropriate courtesy Provide product-related information and guide customers to appropriate team members Manage walk-in customer enquiries regarding handmade leather wallets, bags, and custom orders Maintain a clean, organized, and aesthetically aligned reception and display area

Communication & Coordination

Answer, screen, and route phone calls and WhatsApp inquiries efficiently Handle emails, messages, and online queries related to products, orders, and appointments Coordinate with the crafting workshop for updates on custom leather orders

Sales & Customer Support Assistance

Assist the sales team by sharing basic product information Maintain visitor/customer logs and assist customers with feedback or after-sales support Help showcase products to walk-in clients when required
Job Type: Full-time

Pay: ?10,000.00 - ?24,063.77 per month

Expected Start Date: 08/12/2025