Job Description

The Receptionist is the first point of contact for visitors, clients, and employees, responsible for creating a welcoming, efficient, and professional front-office experience. This role involves managing all incoming calls, visitor interactions, front-desk operations, and basic administrative support. The Receptionist ensures smooth day-to-day functioning of the reception area while upholding the company's service standards, communication etiquette, and brand image.

2. Key ResponsibilitiesFront Desk & Visitor Management

Greet and welcome guests promptly with a friendly, professional demeanor. Maintain a clean, organized, and presentable reception area at all times. Manage visitor entries, issue visitor badges, and coordinate with security or concerned departments. Inform relevant staff of guest arrivals and assist with seating and waiting arrangements.

Call Handling & Communication

Answer, screen, and direct incoming calls to appropriate departments or individuals. Take accurate messages and ensure timely delivery to concerned team members. Respond to general inquiries related to company services, office location, or departments. Maintain an updated directory of contacts, extensions, and emergency numbers.

Admin & Office Coordination

Manage schedules for meeting rooms and ensure availability as per bookings. Handle basic clerical tasks such as printing, scanning, filing, and document management. Maintain inventory of front-office supplies and notify the admin team for replenishment. Assist in receiving, sorting, and distributing courier packages and office mail.

Customer Experience & Internal Support

Maintain professional communication etiquette with clients, vendors, and employees. Provide basic support to HR/admin during events, interviews, or internal activities. Coordinate with facility/housekeeping staff for cleanliness and maintenance of the reception zone. Ensure compliance with visitor protocols and office safety guidelines.

3. RequirementsEducation & Experience

Minimum 12th pass; a diploma/degree in hospitality or office administration is a plus. 1-3 years of experience in front desk, receptionist, customer service, or administrative roles. Experience in co-working, hospitality, or corporate offices is preferred.

Skills & Competencies

Excellent verbal and written communication skills (English and Hindi). Strong interpersonal abilities and a customer-first approach. Proficient in MS Office (Word, Excel, Outlook) and basic computer operations. Good organizational and multitasking skills with attention to detail. Ability to remain calm, pleasant, and efficient in a fast-paced environment.

Personal Qualities

Presentable, polite, and well-spoken. Punctual, dependable, and responsible. Positive attitude with a willingness to assist and learn. Professional behavior and strong work ethics.
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?20,000.00 per month

Work Location: In person