Job Description

Lucknow Posted on November 26, 2025

Position Overview

A Receptionist is responsible for managing the front desk, greeting visitors, answering phone calls, and performing administrative tasks to ensure a welcoming and efficient office environment. This role involves providing customer service, directing inquiries, and maintaining a professional presence.

Roles and Responsibilities

Answering the phone, taking messages and redirecting calls to respective Incharges/Staff in the campus/department. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide friendly and efficient service to all visitors and callers. Creating and maintaining updated documents and spreadsheets. Overseeing the sorting and distribution of incoming mails. Coordinating with staff/ students or visitors . Updating Incharges or staff on serious issues and queries of parents/stakeholders. Being cordial with Parents/ Visitors and assisting them on their requirements. Ability to manage the Front Desk of the Campus.

Required Skills

Excellent communication skills:

Both verbal and written.

Customer service skills:

Ability to handle inquiries and resolve issues professionally

Multitasking and organizational skills:

Handle multiple tasks simultaneously and maintain a organized work flow.

Proficiency in Microsoft Office Suite:

Word, Excel, Outlook, etc.

Typing skills:

Accuracy and speed in typing and data entry.

Qualifications

Graduation or Post Graduation in any field. Previous office experience, preferably in an educational environment.

Perks and Benefits

We offer a competitive salary package, excellent working conditions, and opportunities for professional growth. * If you are passionate about education and want to make a significant impact on the lives of learners, we encourage you to apply.