Job Description

Apollo Clinic

is looking for a professional

receptionist

to manage their front desk operations and perform general basic tasks. This role involves welcoming guests, handling front-office responsibilities, and ensuring smooth daily operations. The position offers an in-hand salary of

?8000-?20000

along with career growth opportunities.

Key Responsibilities:

Greet and assist visitors while ensuring they are directed appropriately. Answer, screen, and forward phone calls to the right person in a professional manner. Maintain a clean and organized reception area with necessary office supplies. Receive, sort, and distribute daily speed post (letters & couriers) and deliveries efficiently. Greet and assist patients, visitors, and vendors in a friendly and professional manner. Manage patient registration, update details accurately in the system, and verify documentation. Schedule, reschedule, and confirm patient appointments using the clinic management software. Handle incoming calls, emails, and inquiries promptly and direct them to the appropriate departments. Maintain the reception area's cleanliness and ensure it is welcoming at all times. Collect consultation fees, prepare receipts, and assist with billing and payment processes. Coordinate with doctors, nurses, and other staff to ensure smooth patient flow. Maintain patient confidentiality and adhere to clinic policies and protocols. Assist with daily reporting, record maintenance, and administrative tasks as required. Address patient concerns courteously and escalate issues to the Clinic Manager when necessary. Manage visitor log and appointment schedule. Perform basic office tasks such as filing, photocopying, letter drafting (Hindi typing is a must), and record-keeping.

Job Requirements:

Applicants must have a diploma with

0.5-4

years of relevant experience. Familiarity with Microsoft Office Suite, excellent multitasking, and time-management skills are essential. A professional attitude, along with strong written and verbal communication skills in the Hindi language, is a must.

Job Type: Full-time

Pay: ₹8,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Provident Fund
Work Location: In person