Job Description

Key Responsibilities

Greet and assist patients, visitors, and staff in a courteous and professional manner Answer and direct phone calls using a multi-line phone system Schedule and confirm patient appointments Register patients and update their personal and insurance information in the system Check patients in and out Verify insurance coverage and collect co-payments when necessary Maintain a clean and organized front-desk and waiting area Coordinate patient flow with nurses and other medical staff Manage incoming/outgoing mail, faxes, and emails Handle patient inquiries and provide accurate information Ensure confidentiality by following HIPAA and hospital policies Perform other administrative duties as needed

Qualifications

High school diploma or equivalent (required) Experience in a hospital, clinic, or medical office (preferred) Strong communication and customer service skills Ability to multitask in a fast-paced environment Proficient in computer systems and basic office software Knowledge of medical terminology (a plus) Professional and compassionate demeanor

Skills

Excellent communication and interpersonal skills Strong organizational and time-management abilities Attention to detail Ability to handle stressful or emotional situations with patience Team-oriented attitude Problem-solving skills

Work Schedule

Full-time or part-time Day, evening, or weekend shifts (depending on hospital needs)
Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person