We are a 20-year-old established dental clinic with a strong patient base and reputation for quality care. To strengthen our patient experience, we are looking for a well-organized, courteous, and proactive Front Desk Executive to join our team.
Role & Responsibilities
Handle incoming and outgoing phone calls with professionalism
Check and respond to clinic emails promptly
Manage patient documentation, billing records, and appointment scheduling
Coordinate with laboratories for case submissions and follow-ups
Work efficiently with MS Office (Word, Excel, Outlook) and basic digital tools
Communicate politely and empathetically with patients to ensure a smooth clinic 0experience
Maintain front office operations including follow-ups, reports, and data management
Skills Required
Excellent verbal and written communication skills in English and local language
Pleasant personality with good soft skills and patience in dealing with patients
Proficiency in MS Office and email handling
Strong organizational and documentation handling skills
Ability to multitask and coordinate between patients, doctors, and labs
Qualifications (Ideal Background)
Preferred
: Bachelor's degree in
Hospital Administration / Healthcare Management / Business Administration
Acceptable
: Any graduate (B.Com, BBA, BA, B.Sc.) with strong communication and computer knowledge
Additional Advantage
: Experience in healthcare/dental/medical front office roles
Experience
1-3 years in front office, receptionist, or healthcare administration preferred
Freshers with strong communication and computer skills may also apply
What We Offer
Opportunity to work in a reputed 20-year-old dental practice with good patient flow
Professional work environment and learning opportunities
Competitive salary based on experience
The
ideal degree
match for your needs:
BBA (Business Administration)
or
B.Com (Commerce)
? good for documentation, MS Office, coordination, and communication.
B.Sc. in Hospital Administration or Healthcare Management
? best suited for medical/dental setups.
Job Type: Full-time
Pay: ₹14,000.00 - ₹15,000.00 per month
Work Location: In person
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