Job Description

:

Job Title

: Receptionist

Division

: Administration

Reporting to

: Department Head

Location

: Madurai

Experience: 0 to 2 Years

Purpose of the position

:
Responsible for Directing call and visitors to the appropriate staff. Responsible for up keeping of
front office

Job Responsibilities:

1. Greeting patients & visitors politely and provide necessary information
2. Ensuring that the appointment system is run efficiently, monitor the flow of patients to
and from consulting room
3. Managing queues through telephone and face to face interaction.
4. Handling VIP patients
5. Ensure patients are informed if a doctor is running late or called out.
6. Respond to all queries and requests for assistance from patients and other visitors to
the practice as appropriate.
7. Receive and make calls as required and Divert calls and take messages as appropriate
8. Pick up and deliver the courier and parcel to concerned division
9. Keep reception areas clean and tidy.
10. Assist in preparation of meetings, conferences
11. Record maintenance such as message taking, mail receipt/dispatch, visitor detail etc
12. Additional duties as assigned or deemed necessary for effective business operations

Key Result Area (KRA):

1. Patient / visitor feedback
2. Cleanliness of Front office
3. Telephone call handling - call divert / taking and passing message
4. Record maintenance
Academic & trades qualifications

Qualification :

Any Degree with Computer skill

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Leave encashment Paid sick time Provident Fund
Work Location: In person