Greet and welcome visitors, clients, and vendors with professionalism and warmth.
Maintain the reception area to ensure it is clean, organized, and presentable at all times.
Handle all incoming and outgoing phone calls and route them to the appropriate departments.
2. Visitor Coordination
Maintain a visitor logbook and issue visitor passes.
Inform the respective team/manager about visitor arrival.
Coordinate with security for visitor access control if needed.
3. Call & Inquiry Handling
Answer, screen, and forward calls politely and efficiently.
Handle customer inquiries related to ongoing or upcoming projects and route them to the sales/CRM team.
Provide basic project or company information if requested.
4. Mail & Courier Management
Receive and distribute postal mails, packages, and couriers.
Coordinate outgoing couriers and track delivery status.
Keep records of dispatch and receipt registers.
5. Appointment Scheduling & Meeting Support
Manage meeting room bookings and coordinate client appointments.
Assist in preparing the meeting room for presentations, including refreshments and stationery.
Maintain a daily appointment log for management reference.
6. Administrative & Clerical Support
Assist in photocopying, scanning, printing, and filing documents.
Provide support to HR, Admin, Sales, and other teams as needed.
Help with basic data entry and CRM system updates if trained.
7. Coordination with CRM & Sales Team
Inform CRM or sales executives about walk-in clients or calls for project inquiries.
Ensure smooth handover of client details or appointment schedules to the sales team.
8. Office Coordination
Keep track of office inventory such as stationery, pantry items, and visitor supplies.
Report any facility issues to the admin or maintenance department.
9. Professional Conduct
Maintain a polished appearance, good communication skills, and calm behavior under pressure.
Ensure confidentiality and politeness when dealing with VIPs, clients, or internal staff.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Work Location: In person
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