Job Description

Patient and Visitor Interaction:

Greet and welcome patients and visitors, provide information, and direct them to the appropriate departments or staff.

Appointment Management:

Schedule, confirm, and manage appointments for patients using medical office software and other technology.

Communication:

Answer multi-line phone systems, screen calls, take messages, and respond to inquiries from patients and other medical offices.

Administrative Tasks:

Perform clerical duties such as filing, scanning documents, preparing medical forms, and processing referrals.

Patient Records:

Maintain and update patient records in electronic health records (EHR) or other systems, ensuring patient information remains confidential.

Financial Duties:

Collect co-pays and payments for services, handle billing questions, and process insurance information.

Front Desk Operations:

Ensure the reception and waiting areas are clean, organized, and inviting.
Required Skills

Customer Service:

Provide excellent customer service and a compassionate demeanor, anticipating patient anxieties and maintaining a calm environment.

Communication:

Possess strong verbal and written communication skills for interacting with patients, visitors, and staff.

Organization:

Be highly organized to manage appointments, patient records, and front desk activities efficiently.

Technical Proficiency:

Be comfortable using computers, medical office software, and other technology for record management and scheduling.

Attention to Detail:

Accurately update patient information and process forms to ensure smooth operations.

Confidentiality:

Maintain the confidentiality of sensitive patient and doctor information, as required by healthcare regulations.
HR

7871130902

Job Type: Full-time

Pay: ₹12,000.00 - ₹14,000.00 per month

Benefits:

Paid time off
Work Location: In person