Job Description

Key Responsibilities

Greeting Visitors

: Receptionists are often the first point of contact for clients and visitors. They welcome guests, direct them to the appropriate person or office, and ensure a positive first impression of the organization.

Handling Phone Calls

: They answer, screen, and forward incoming phone calls, taking messages when necessary. This includes managing a high volume of calls and ensuring effective communication.

Administrative Support

: Receptionists perform various clerical tasks, such as sorting and distributing mail, scheduling appointments, and maintaining office supplies. They may also assist with preparing meeting rooms and handling travel arrangements.

Maintaining Reception Area

: They ensure that the reception area is tidy and presentable, creating a welcoming environment for visitors.

Security and Access Control

: Receptionists may manage visitor logs, issue badges, and monitor access to the premises to maintain workplace security.

Required Skills and Qualifications

Communication Skills

: Strong verbal and written communication skills are essential for interacting with clients and colleagues effectively.

Organizational Skills

: Receptionists must be highly organized and able to multitask, managing various responsibilities simultaneously.

Professional Appearance

: A well-groomed appearance is important, as receptionists represent the organization.

Technical Proficiency

: Familiarity with office software (e.g., Microsoft Office) and office equipment is often required.

Experience

: Prior experience in a receptionist or administrative role is typically preferred.

Work Environment

Receptionist usually work in an office setting and may be required to handle a high volume of phone calls and face-to-face interactions. They report to an office manager or administrative manager and may work in various industries, including healthcare, corporate, and hospitality.
This job description can be tailored to fit specific organizational needs or industry requirements, but the core responsibilities and skills generally remain consistent across different settings.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Language:

English (Preferred)
Work Location: Remote