Job Description

Job Title: Receptionist & CRM

Duties:
- Make outbound calls to customers to provide information or gather data
- Follow call scripts and guidelines to ensure consistent communication
- Update customer information in the company's database using Quick Books and perform data entry tasks
- Provide excellent customer service and address any inquiries or concerns
- Maintain accurate and detailed records of all calls made and received
- Collaborate with team members to achieve call center goals and targets
- Assist with other clerical duties as assigned

Skills:
- Strong verbal communication skills with the ability to engage customers over the phone
- Proficient in using Quick Books for data entry and managing customer information
- Familiarity with office software such as Google Suite (Docs, Sheets, Gmail)
- Excellent organizational skills and attention to detail
- Ability to multitask and priorities tasks effectively
- Strong problem-solving skills and the ability to handle difficult situations professionally
- Ability to work independently as well as part of a team

If you are a motivated individual with excellent communication skills and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team as a Caller.

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.

Job Type: ????-????

Pay: ?10,000.00 - ?15,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

Customer service: 2 years (Preferred) Administrative experience: 1 year (Preferred)
Work Location: In person