Job Description

Key Responsibilities:


Greet and assist patients and visitors at the Radiology reception desk in a professional and courteous manner. Register patients for radiology procedures (CT, MRI, X-ray, Ultrasound, Mammography, BMD, Echocardiography) using hospital information systems. Verify patient details, referral forms, and required documentation before scheduling investigations. Provide patients with instructions regarding preparation for specific tests (e.g., fasting, contrast studies, MRI safety). Coordinate with radiology technicians, nurses, and doctors to ensure smooth workflow and timely patient movement. Manage appointment scheduling, rescheduling, and cancellations efficiently. Handle billing, payment collection, and coordinate with the accounts department. Maintain confidentiality of patient information at all times. Guide patients and attendants regarding waiting areas, report collection, and follow-up processes. Assist in handling patient queries, complaints, and escalate issues when necessary. * Support administrative tasks like filing, report distribution, and record maintenance