Job Description

Job Title: Receptionist & Sales Executive

Location:

Bala Vikasa Centre for Social and Responsible Business (CSRB)

Budget:

20 to 30K per month (Fixed +Variable)

Job Summary:

We are seeking a smart, confident, people-friendly and well-spoken female professional to manage our front desk while also taking charge of sales-related interactions. The candidate must be comfortable working at a location and should possess excellent communication skills to handle both hospitality and sales responsibilities effectively.

Key Responsibilities:

Welcome and assist guests, clients, and training participants professionally to ensure a positive first impression. Manage all front desk operations--calls, emails, and walk-in inquiries--with accuracy and warmth. Coordinate seamlessly with internal teams to fulfill guest requirements (accommodation, meals, room setup, etc.). Maintain a clean, organized, and guest-ready reception area at all times. Track visitor data and feedback to support service improvements. Respond promptly and persuasively to all inquiries related to training, accommodation, and event space bookings. Pitch CSRB's offerings effectively, follow up on leads, and convert them to meet monthly sales targets. Maintain a structured client database for ongoing follow-ups, retention, and referral tracking. Strengthen client relationships through regular engagement and feedback collection. Ensure repeat bookings by delivering high-quality service and identifying upselling opportunities. Assist the marketing team in executing outreach campaigns via WhatsApp, email, and offline initiatives. Support lead nurturing by tracking warm leads, preparing follow-ups, and coordinating communication.

Eligibility Criteria:

Bachelor's degree in any field. Diploma in hospitality or marketing is a plus. 1-3 years of experience in front office, hospitality, or sales. Must be fluent in English, Hindi, and Telugu. * Basic computer knowledge (MS Office, emails, and internet research).