Job Description

Job Title:

Receptionist - Immigration Services

Location:

Mohali, Punjab, Sector 55, Phase 1

Job Type:

Full-time

Experience Required:

1-3 years (experience in immigration, visa, or overseas education industry preferred)

Salary:

As per industry standards

Job Summary:

We are seeking a well-presented, organized, and customer-oriented

Receptionist

to join our Immigration Consulting team. The ideal candidate will be the first point of contact for clients, providing a warm welcome, professional communication, and efficient administrative support to ensure smooth office operations.

Key Responsibilities:

Greet and welcome clients and visitors in a friendly and professional manner. Answer and direct phone calls, emails, and inquiries to the appropriate departments. Schedule client appointments and maintain an organized appointment calendar. Provide general information about immigration services, visa categories, and processes (basic level). Maintain and update client records, files, and documentation. Support visa filing officers, counselors, and managers with administrative tasks. Handle incoming and outgoing correspondence and courier services. Manage front-desk supplies and maintain office cleanliness and order. Coordinate with HR, accounts, and management teams as required. Ensure confidentiality and accuracy in handling client data.

Required Skills and Qualifications:

Bachelor's degree in any discipline (preferably in Administration, Management, or related field). Proven experience as a Receptionist, Front Desk Executive, or Office Administrator (immigration or education consultancy preferred). Excellent verbal and written communication skills (English and Hindi required; additional languages a plus). Strong interpersonal and customer service skills. Proficiency in MS Office (Word, Excel, Outlook) and basic CRM systems. Professional appearance and a positive attitude. Ability to multitask and manage time efficiently. Attention to detail, reliability, and a high level of integrity.

Preferred Experience:

1-3 years of experience in an immigration consultancy, visa processing center, or educational consultancy office. Familiarity with visa categories (student, visitor, PR, work permits, etc.) and general documentation processes.
Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person