Job Description

Job Title: Receptionist

Location:

SCO. 4. 1st Floor, near Army institute of Law, Sector 68, Mohali

Employment Type:

Full-Time

Position Overview:

We are looking for an experienced

female Receptionist

to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication and interpersonal skills, a professional demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the face of the company, you will play a vital role in creating a welcoming and professional environment for clients seeking immigration services.

Key Responsibilities:

Greet clients, visitors, and guests in a professional and friendly manner. Answer, screen, and direct phone calls and emails promptly and courteously. Schedule and confirm appointments for clients with consultants and case officers. Maintain the reception area, ensuring it is clean, organized, and presentable. Handle client inquiries and provide basic information about immigration services. Manage incoming and outgoing correspondence (couriers, mail, packages). Assist with administrative tasks such as data entry, filing, scanning, and record keeping. Coordinate with internal departments to ensure smooth client service. Support the HR/Administration team with day-to-day office operations. Uphold confidentiality and professionalism when handling sensitive client information.

Qualifications & Skills:

High school diploma or equivalent; diploma/degree in administration or hospitality is a plus. Proven experience as a receptionist, front desk officer, or customer service role (preferably in consulting, immigration, or legal services). Strong verbal and written communication skills. Proficient in MS Office (Word, Excel, Outlook) and comfortable with office equipment. Excellent organizational and multitasking abilities. Professional appearance and positive attitude. Ability to remain calm and composed under pressure. Customer-oriented with a strong sense of empathy and cultural sensitivity.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

Receptionist: 1 year (Preferred)
Language:

English (Preferred)
Location:

Mohali, Punjab (Preferred)
Shift availability:

Day Shift (Preferred)
Work Location: In person