Job Description

Job Summary:

We are seeking a professional, courteous, and detail-oriented

Receptionist

to be the first point of contact for clients at our immigration office. The ideal candidate will have excellent communication and organizational skills, a customer-focused attitude, and the ability to handle sensitive information with discretion. Prior experience in legal or immigration services is a plus.

Key Responsibilities:

Greet clients and visitors in a professional and friendly manner. Answer and direct phone calls and emails promptly and professionally. Schedule client appointments and maintain the office calendar. Assist clients with basic inquiries related to immigration services, procedures, and documentation requirements. Collect and verify client information and documentation at the front desk. Maintain a clean and organized reception area. Handle incoming and outgoing mail, courier packages, and office deliveries. Perform administrative duties including data entry, filing, photocopying, and scanning of documents. Communicate with team members to relay messages or coordinate client matters. Ensure confidentiality of all client records and immigration-related information.

Qualifications:

High school diploma or equivalent; additional administrative training is an asset. Proven experience as a receptionist, front desk representative, or similar role--preferably in immigration, legal, or government-related fields. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Multilingual ability (e.g., Spanish, Hindi, Arabic, etc.) is a plus. Familiarity with immigration forms, processes, or legal terminology is an advantage. Professional appearance and demeanor.
Location: Mohali, Punjab

Experience Required : Fresher or 6 months

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person