Location: Patiala, Punjab
Job Type: Full-Time / Part-Time
Experience: 0-2 years (Freshers welcome)
Salary: Competitive, based on experience
About the Role
We are looking for a friendly, organized, and responsible receptionist to be the first point of contact for students and visitors at our IELTS center. The ideal candidate should have good communication skills, basic computer knowledge, and a positive attitude.
Key Responsibilities
Welcome students, parents, and visitors professionally.
Answer phone calls, WhatsApp, and email inquiries related to IELTS classes, fees, demo classes, and scheduling.
Maintain student records, admissions data, and attendance.
Provide information about courses, batches, study material, and mock test schedules.
Handle walk-in inquiries and guide students through the registration process.
Coordinate with trainers for demo classes, results, and feedback.
Manage daily office operations: printing, filing, appointments.
Assist in fee collection, issuing receipts, and tracking payments.
Maintain a clean and professional front-desk environment.
Skills & Qualifications
Good English communication (spoken & written).
Basic computer skills (MS Office, Google Sheets, WhatsApp Business).
Strong organization and time-management abilities.
Positive, helpful attitude and customer service mindset.
Ability to work in a student-focused, fast-paced environment.
Prior experience in education / IELTS / immigration / customer service is a plus.
Working Hours
9:30 AM - 6:30 PM (may vary depending on batch timings)
Weekend availability preferred.
Benefits
Competitive salary + incentives based on admissions.
Professional and growth-oriented work environment.
Opportunity to learn about IELTS, student counseling, and administration.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
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