Job Description

Job Opening: Receptionist (Only For Men)
Location: Chennai

Position Overview

The Receptionist is responsible for delivering exceptional guest experiences by ensuring a warm welcome, smooth check-in and check-out, and professional handling of guest concerns. This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced hospitality environment. The executive will act as the first point of contact for guests, upholding PY OLLIV's service standards and brand values at all times.

Key Responsibilities

Guest Interaction & Service

Welcome guests upon arrival and bid them a warm farewell at departure. Manage check-in and check-out processes efficiently, ensuring minimal delays. Provide information on hotel facilities, local attractions, activities, and services. Handle guest complaints promptly, ensuring effective resolution and guest satisfaction. Assist VIP guests with arrivals, departures, and pre-registration formalities.

Skills & Qualifications

Bachelor's degree/Diploma in Hospitality Management or related field (preferred). Strong communication and interpersonal skills; fluency in English (both verbal and written) is essential. Ability to multitask, prioritize, and work effectively in a fast-paced environment. Strong decision-making and problem-solving abilities. Guest service orientation with a positive attitude and outgoing personality. Professional presentation, grooming, and demeanor. Flexible to work in shifts, including mornings, evenings, weekends, holidays, and overnight schedules.
Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: On the road