Job Description

Location:

IDT Muzaffarpur, Bihar

Job Type:

Full-time

Experience:

0-2 years (Fresher can also apply)

Education:

Minimum 10+2 or Graduate (BBA/ MBA Preferred)

Language Proficiency:

Hindi and English (spoken and written)

Job Summary:

We are seeking a dynamic and pleasant individual to manage our front desk and handle telephonic communications. The candidate will be the first point of contact for visitors and play a crucial role in student inquiries, follow-ups, and admissions coordination.

Key Responsibilities:Reception Duties:

Greet and welcome walk-in visitors in a professional and courteous manner Maintain visitor records and ensure front desk decorum Handle incoming and outgoing correspondence, including emails and courier Maintain cleanliness and organization at the reception area

Tele Calling Duties:

Make outbound calls to prospective students and respond to incoming calls Provide information about courses, admission procedures, and fee structures Follow up with leads generated through online/offline campaigns Schedule and confirm appointments or campus visits Maintain telephonic communication records and update the CRM/reporting system

Key Skills Required:

Excellent communication and interpersonal skills Pleasant personality with a professional attitude Basic computer knowledge (MS Office, Google Sheets, CRM tools) Ability to multitask and handle front desk responsibilities efficiently Strong convincing and follow-up skills

Work Timings:

9:00 AM to 6:00 PM (Monday to Saturday)

Sunday Off

Job Type: Full-time

Schedule:

Day shift Morning shift
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Work Location: In person

Job Type: Full-time

Pay: ?6,000.00 - ?9,000.00 per month

Language:

English (Preferred)
Work Location: In person