Job Description

VMG SERVICES hiring RECEPTIONIST at Baner , Pune, Maharashtra

Post- Receptionist

Qualification - 12 th pass/any graduation.

Experience- minimum 6+ month.

Gender-any.

Full time/part time available.

Salary- 12000 to 20000 (depends on experience )

7558502236

Job responsibility -

1. Front Desk & Patient Handling

Greet patients and visitors courteously. Register new patients and verify patient details. Guide patients to appropriate doctors or departments. Manage patient flow to reduce waiting time.
2. Appointment & Scheduling

Schedule, reschedule, and cancel appointments. Coordinate doctors' OPD timings and availability. Inform patients about delays or changes in schedule. Maintain daily appointment registers (manual or HMS).
3. Billing & Cash Handling

Generate OPD bills, receipts, and invoices. Collect consultation fees and issue receipts. Handle cash, UPI, card payments, and maintain records. Coordinate with accounts for daily cash reconciliation.
4. Documentation & Records

Maintain patient files and OPD registers. Ensure accurate entry of patient data in the system. Handle insurance, corporate, or referral documentation if applicable. Maintain confidentiality of patient information.
5. Communication & Coordination

Answer phone calls and respond to patient inquiries. Coordinate with doctors, nurses, lab, pharmacy, and housekeeping staff. Communicate clearly in

Marathi, Hindi, and English

. Provide information regarding services, charges, and timings.
6. Patient Support & Guidance

Assist elderly, disabled, or first-time patients. Explain procedures, waiting process, and follow-up visits. Handle patient complaints politely and escalate when required.
7. Administrative Support

Maintain attendance logs and OPD statistics. Manage referral records and follow-up lists. Support health camps, vaccination drives, and special clinics.
8. Professional Conduct & Compliance

Maintain professional appearance and behavior. Follow clinic policies and procedures. Ensure data privacy and ethical handling of information. Support NABH or local compliance requirements if applicable.
Key Skills Required

Good communication and interpersonal skills. Basic computer knowledge (HMS, MS Office). Ability to multitask and work under pressure. Courteous, patient-focused attitude.
Job Type: Part-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person