Job Description

Job Location: Mumbai Juhu Airport

Years of Experience: Receptionist :1-3 years of experience in front office / customer service roles

Key Responsibilities

Front Desk & Customer Service

Greet visitors, guests, Students, professionally and courteously.

Provide accurate information regarding services, schedules, programs, and facilities.

Maintain a clean, organized, and professional front desk area at all times.

Manage visitor entry and maintain visitor logs.

Communication Management

Answer, screen, and route incoming calls to appropriate departments.

Handle email and in-person inquiries promptly.

Provide basic troubleshooting assistance for common queries.

Administrative Support

Schedule appointments, meetings, or sessions

Maintain front office records, registers, and documentation.

Handle incoming/outgoing mail and courier services.

Operational Support

Coordinate with Directors Office, departments such as HR, Operations, or Guest Relations

Assist in managing conference rooms, classrooms, or briefing rooms.

Guide crew members, or trainees to briefing rooms.

Share training slot updates, or facility rules.

Support simulator/training center guest coordination

Qualifications & Skills

Education

Minimum: Graduate in any discipline.

Preferred: Diploma in Hospitality, Aviation Management, Front Office Operations, or relevant field.

Working Days: (6 days) 2 & 4th Saturday is off & Sunday off

Working Hours: Receptionist: 9:00 am to 5.30pm

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person