Job Description

Job Title: Receptionist

Location:

Alloy Workspace

Department:

Operations / Front Office

Reports To:

Workspace Manager

Job Summary

The Receptionist at Alloy Workspace is the first point of contact for members, guests, and visitors. This role is responsible for creating a welcoming, professional, and efficient front-desk experience while supporting daily workspace operations. The ideal candidate is personable, organized, and customer-focused, with a strong ability to multitask in a dynamic coworking environment.

Key Responsibilities

Front Desk & Member Experience

Greet members, clients, and visitors in a warm and professional manner Manage visitor check-ins, issue badges, and notify hosts Answer and direct phone calls, emails, and general inquiries Provide information about Alloy Workspace services, amenities, and policies

Administrative Support

Maintain front desk records, visitor logs, and meeting room schedules Assist with mail handling, courier services, and package management Support basic billing, invoicing, or membership administration as required Coordinate meeting room bookings and ensure rooms are properly set up

Workspace Operations

Monitor common areas to ensure cleanliness and professionalism Coordinate with housekeeping and maintenance teams for timely support Assist in onboarding new members and orienting them to the workspace Report operational issues or member concerns to the Workspace Manager

Event & Community Support

Assist with in-house events, meetings, and community activities Support event setup, guest registration, and post-event coordination Foster a positive community atmosphere among members
Skills & Qualifications

High school diploma or equivalent (Bachelor's degree preferred) 0-3 years of experience in reception, front office, hospitality, or customer service Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficiency in MS Office / Google Workspace Friendly, professional appearance and demeanor Ability to handle confidential information discreetly
Preferred Attributes

Experience in coworking spaces, business centers, hotels, or serviced offices Customer-centric mindset with problem-solving skills Ability to work independently and as part of a team Flexible and adaptable to a fast-paced environment
Working Hours

Full-time / Part-time (Shift-based as per workspace operations)
What We Offer

A collaborative and professional work environment Opportunities to interact with diverse businesses and professionals Growth opportunities within Alloy Workspace
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person