The Receptionist is the first point of contact for visitors and callers. This role is responsible for delivering exceptional customer service, managing front-desk operations, and providing administrative support to ensure smooth daily office functioning.
Key Responsibilities Front Desk & Customer Service
Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and forward incoming phone calls.
Maintain a tidy and organized reception area.
Provide accurate information to visitors and clients.
Administrative Support
Handle incoming and outgoing mail, deliveries, and courier services.
Manage office supplies and place orders as needed.
Schedule and coordinate meetings, appointments, and conference rooms.
Assist with data entry, filing, and document preparation.
Support various departments with routine administrative tasks.
Communication & Coordination
Maintain updated contact lists.
Coordinate with building management regarding facility issues.
Assist in communicating office updates, announcements, and memos.
Qualifications & Skills
High school diploma or equivalent (Associate's degree preferred).
Proven experience as a receptionist, front desk agent, or similar role.
Excellent verbal and written communication skills.
Professional appearance and demeanor.
Strong organizational and multitasking abilities.
Proficient with MS Office (Word, Excel, Outlook).
Customer-service oriented with a positive attitude.
Working Conditions
Full-time role with on-site presence.
May require occasional overtime during peak periods.
Key Competencies
Customer service excellence
Time management
Problem-solving
Teamwork
Attention to detail
Reliability and discretion
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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