Job Description

This role requires strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

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Key Responsibilities:

Front Desk & Customer Service

Greet and welcome visitors in a friendly and professional manner.

Answer, screen, and direct incoming phone calls.

Provide accurate information to callers and guests.

Maintain a clean and organized reception area.

Administrative Support

Manage incoming and outgoing mail, packages, and deliveries.

Schedule appointments, meetings, and conference room bookings.

Assist with data entry, filing, and general administrative tasks.

Maintain office supplies and place orders when necessary.

Communication & Coordination

Notify staff of visitor arrivals.

Coordinate with different departments to relay messages or resolve inquiries.

Handle basic customer inquiries and direct complex issues to appropriate personnel.

Record Keeping

Maintain visitor logs, sign-in sheets, and security badges.

Update staff directories and contact lists.

Assist with document preparation (letters, reports, memos).

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Required Skills & Qualifications:

High school diploma or equivalent; additional administrative training is a plus.

Previous experience in reception, customer service, or administrative roles preferred.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Proficiency with office software (e.g., Microsoft Office, email systems, scheduling tools).

Professional appearance and courteous demeanor.

Ability to handle sensitive information with confidentiality.

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Personal Attributes:

Friendly, approachable, and patient.

Quick learner with strong attention to detail.

Reliable, punctual, and able to work independently.

Strong problem-solving and customer-service orientation.

Job Type: Full-time

Pay: ?15,000.00 - ?25,330.75 per month

Benefits:

Provident Fund
Work Location: In person