Job Description

Job Summary:

We are looking for a

polite, organized, and professional Receptionist

to be the first point of contact for patients and visitors at

Vyana Diabetic Clinic, Aundh

. The ideal candidate will handle patient appointments, inquiries, and administrative tasks while ensuring a warm and efficient front-desk experience that reflects our clinic's values of care and compassion.

Key Responsibilities:

Greet and assist patients and visitors in a courteous and professional manner. Manage

appointment scheduling

, confirmations, and cancellations. Maintain accurate

patient records

and update information in the system. Handle

incoming calls, emails, and inquiries

related to clinic services. Coordinate with doctors, nurses, and other staff to ensure smooth patient flow. Manage

billing, receipts, and payment records

at the reception desk. Maintain cleanliness and organization of the reception and waiting areas. Assist in

inventory tracking

for front-desk and patient supplies. Ensure patient privacy and confidentiality in all communications. Provide basic information about clinic services, timings, and wellness programs.

Qualifications & Skills:

Graduate in any discipline (preferably in commerce or healthcare administration). 1-3 years of experience as a receptionist, front desk executive, or customer support role (experience in a clinic or hospital preferred). Excellent communication and interpersonal skills in English, Marathi, and Hindi. Strong organizational and multitasking abilities. Proficient in MS Office, appointment management systems, and billing software. Pleasant personality with a customer-focused approach.

Work Schedule:

Timings:

9:00 AM - 6:00 PM (Monday to Saturday) Sunday: Weekly Off
Job Type: Full-time

Pay: ₹9,368.20 - ₹20,000.00 per month

Work Location: In person