Smile Couture Dental Clinic is hiring a proactive and empathetic
Receptionist
to handle inbound patient inquiries and convert them into appointments. This role requires excellent communication skills, a service-oriented approach, and the ability to manage multiple customer interactions over calls and messages. Prior experience in customer service is essential.
Key Responsibilities:
Respond promptly to inbound patient queries via phone calls, WhatsApp, emails, and other messaging platforms.
Resolve patient questions and concerns with patience and empathy.
Maintain accurate records of conversations, follow-ups, and appointments using clinic software.
Coordinate with clinic staff to ensure smooth scheduling and patient experience.
Perform basic front desk and administrative support as required.
Desired Candidate Profile:
Excellent spoken and written English communication skills.
Patient, empathetic, and customer-focused.
Strong interpersonal and problem-solving skills.
Comfortable working on computers (CRM systems, WhatsApp Web, Excel, etc.).
Experience in healthcare, hospitality, or service industry preferred.
What We Offer:
Friendly and supportive work environment.
Competitive fixed salary.
Professional growth opportunities through ongoing training and development.
Interested candidates can apply directly on Indeed or email their CV to smilecouturedentalclinic@gmail.com
Job Type: Full-time
Pay: ?15,000.00 - ?30,000.00 per month
Benefits:
Leave encashment
Application Question(s):
Where do you stay in Mumbai?
Shift timing is 10 am to 8 Pm - Monday to Saturday. Will you be ok?
Have you worked in BPO/Hospital / Clinics / Restaurants / Retail stores / Aviation. Yes or No
Language:
English (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.