Job Description

Job description:

Company Name:

Articlad

Location:

Lower Parel

Department:

Front Office / Administration

Reports To:

Hr Department

Job Summary:

We are looking for a professional and approachable Reception & Client Relations Executive to manage front desk operations, vendor coordination, and client interactions. This role also involves managing samples, collecting client reviews, and supporting internal communication after field employee meetings.

Key Responsibilities:

Front Desk & Client Handling

Greet and welcome clients, visitors, and guests professionally. Ensure the reception area is well-maintained and presentable at all times. Attend to showroom clients and provide them with necessary assistance.

Vendor Management

Coordinate with vendors for regular supplies, maintenance, and service requirements. Maintain updated records of vendor contracts and payments.

Client Engagement & Reviews

Collect feedback and reviews from clients after meetings or showroom visits. Add reviews to the company's website and maintain a record for reference.

Sample Management

Track, manage, and organize samples for clients and internal use. Ensure timely availability and proper documentation of samples.

Post-Meeting Review

Collect updates and review notes from field employees after client meetings. Prepare summaries for management to track follow-ups and progress.

Administrative Support

Handle calls, emails, and general inquiries efficiently. Assist with basic office coordination and documentation tasks.

Required Skills & Qualifications:

Bachelor's degree or equivalent preferred. 1-3 years of experience in reception, client relations, or admin roles. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office and basic computer applications. Professional appearance and a customer-focused attitude. Tele calling experience will be an advantage.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person