Job Description

Job Purpose

The Receptionist is the first point of contact for visitors, clients, and employees, responsible for creating a welcoming environment, handling incoming calls, and providing administrative support to ensure smooth office operations.

Key Responsibilities

Greet and welcome visitors professionally and ensure they are attended to promptly. Answer, screen, and forward incoming phone calls; take messages when necessary. Maintain the reception area in a tidy and presentable manner. Manage incoming and outgoing mail, couriers, and deliveries. Schedule and coordinate meeting rooms, appointments, and conference calls. Maintain visitor logbook and issue visitor passes. Provide basic information about the organization to callers and visitors. Assist with administrative tasks such as data entry, filing, and photocopying. Coordinate with housekeeping and security to ensure smooth front office operations. Support HR/Admin team with events, communication, and documentation when required.

Key Skills & Competencies

Communication Skills:

Excellent verbal and written communication skills.

Customer Service Orientation:

Professional and approachable demeanor.

Organization:

Ability to multitask and prioritize efficiently.

Computer Skills:

Proficiency in MS Office (Word, Excel, Outlook).

Attention to Detail:

Maintain accuracy in documentation and visitor handling.

Confidentiality:

Handle sensitive information with discretion.
Job Type: Full-time

Work Location: In person