The Front Desk Administrator will be the first point of contact for all visitors, clients, and vendors. This role is responsible for managing reception operations, handling calls, coordinating meetings, and ensuring smooth day-to-day administrative support for the office.
Key Responsibilities1. Guest & Visitor Management
Greet and welcome visitors with a warm, professional approach.
Maintain a visitor logbook and manage access passes.
Coordinate seating, refreshments, and meeting room arrangements for guests.
2. Call & Communication Handling
Answer, screen, and forward incoming calls promptly.
Take accurate messages and ensure timely follow-up.
Respond to email and in-person inquiries in a courteous manner.
3. Attendance & Access Control
Monitor staff attendance via biometric systems.
Maintain daily attendance reports and leave records.
4. Courier & Mail Management
Handle incoming and outgoing couriers/documents.
Maintain an accurate record of dispatches and receipts.
5. Facility & Stock Coordination
Conduct daily checks of reception, meeting rooms, and pantry areas for cleanliness.
Maintain stock of office supplies and raise requisitions before shortages occur.
6. Meeting & Event Support
Schedule and prepare meeting rooms with required facilities.
Coordinate with vendors and service providers for smooth event execution.
7. Record & Data Management
Maintain updated vendor lists.
8. Vendor & Service Coordination
Liaise with housekeeping, security, maintenance, and IT teams.
Follow up with vendors for AMC services, repairs, and maintenance tasks.
Requirements
Education:
Graduate in any discipline
Experience:
2-4 years in front desk, reception administration, or customer service roles.
Experience in corporate reception handling preferred.
Skills & Competencies:
Excellent communication skills (verbal & written).
Professional grooming and presentation.
Strong organizational and multitasking skills.
Proficiency in MS Office (Word, Excel, Outlook).
Positive attitude with a customer service orientation.
Work Hours:
Monday-Saturday, 10:00 AM - 7:00 PM
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
Food provided
Paid sick time
Paid time off
Language:
English (Preferred)
Work Location: In person
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