Job Description

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Job Overview

Do you have pleasant personality and excellent communication skills? If yes, you could be a perfect fit for this role.


We are looking for a Receptionist for our front desk. Your role is to provide customer support and accordingly redirect the phone calls to the respective departments. You will be first point of contact between a customer and company. Your role is to maintain the logbook, arrange meetings according to the available timings, manage the visitors list and keep a record of mails and phone calls received.


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Responsibilities

Greeting customers with pleasant attitude and responding to their queries efficiently. Managing the meetings and list of attendees. Organizing mails and dispatching them to the respective departments. Receiving calls forwarding them to the respective employee or department. Providing relevant information to the customers who visit or calls. Handling queries and maintaining their records. Following up with the customers and making sure their issues are resolved. Performing various clerical tasks such as faxing, mailing and making phone calls. Keeping inventory of office materials such as stationery, papers, files etc.
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Requirements

Bachelor's degree in any discipline. 2 years of working as a Customer Service Representative or relevant position. Excellent verbal and non verbal communication skills. Proficient in Microsoft Office. Pleasant personality. * Excellent time management and organizational skills.