Job Description

Job Summary

The Hospital Receptionist is the first point of contact for patients and visitors. The role involves welcoming people, handling inquiries, managing appointments, and supporting smooth front-desk operations while maintaining professionalism and patient confidentiality.

Key Responsibilities:

Greet patients and visitors politely and guide them appropriately Handle patient registration and appointment scheduling Answer phone calls and respond to general inquiries Coordinate with doctors, nurses, and hospital departments Maintain patient records and front-desk documentation Assist with billing, admissions, and discharge formalities Ensure cleanliness and organization of the reception area Follow hospital policies, safety, and confidentiality standards Handle Night Shift

Required Skills:

Good communication and interpersonal skills Polite, patient, and professional attitude Basic computer and data-entry skills Ability to handle multiple tasks efficiently Calm behavior in a busy healthcare environment

Qualification:

BHM or equivalent Degree MHA passed out will be an added advantage

Experience: 1 - 2 years as receptionist in hospital industry

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Provident Fund
Work Location: In person