Job Description

Key Responsibilities:Reception Duties:

Welcome and assist patients, visitors, and vendors courteously. Provide accurate information regarding hospital services, departments, doctors, and timings. Maintain a calm and professional demeanor, especially during peak hours.

Appointment Desk Duties:

Schedule, confirm, and reschedule patient appointments through phone, walk-in, or online systems. Maintain updated doctor schedules and coordinate with departments in case of cancellations or delays. Ensure all appointment bookings are documented in the HIS (Hospital Information System) or other tools.

Administrative Tasks:

Register new patients and update existing patient records. Collect consultation charges and issue receipts. Handle phone calls, emails, and patient inquiries efficiently. Ensure the reception area is clean, well-organized, and welcoming.

Coordination & Communication:

Coordinate with OPD nurses, doctors, diagnostic departments, and billing. Inform patients in case of delays, emergencies, or doctor availability changes. Maintain confidentiality and professionalism in all patient interactions.
Job Type: Full-time

Pay: ?20,000.00 - ?22,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift
Experience:

Hospital: 3 years (Required)
Language:

English (Required)
Work Location: In person