Job Description

Responsibilities

Customer service:

Greeting and welcoming visitors to the dealership with a friendly and professional demeanor.

Communication:

Answering a multi-line phone system, directing calls to the appropriate department, and taking accurate messages.

Information management:

Entering customer information into the dealership's tracking system and running reports for managers.

Customer direction:

Determining the nature of a customer's visit and introducing them to the correct salesperson or department.

Appointment scheduling:

Assisting sales staff by scheduling and confirming appointments for customers.

Clerical support:

Performing various administrative tasks, such as typing memos, filing, sorting mail, and assisting with paperwork.
Necessary skills and qualificationsTo succeed in this role, you should possess a range of soft and hard skills:

Education:

A high school diploma or GED is typically the minimum educational

Cashier duties:

Processing customer payments and handling cash or credit card transactions in some dealerships.

Communication skills:

Excellent verbal and written communication is essential for interacting with customers and staff.

Administrative abilities:

Proficiency with computer software like Microsoft Office (Word, Excel) is often required for data entry and other clerical tasks.

Organizational skills:

Strong multitasking and time-management skills are necessary for working in a busy, fast-paced environment.

Customer service experience:

Previous experience in a customer-facing or administrative role is beneficial.

Professionalism:

A professional appearance and a positive, friendly, and calm demeanor are important for creating a welcoming first impression
Job Types: Full-time, Permanent, Fresher

Pay: ₹12,500.00 - ₹17,500.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Language:

English (Preferred)
Work Location: In person