We are seeking a friendly, organized, and customer-focused Salon Receptionist to be the first point of contact for our clients. The ideal candidate will create a welcoming atmosphere, manage appointments efficiently, and support the daily operations of the salon.
Key Responsibilities
Greet clients warmly and ensure a positive first impression
Schedule, confirm, and manage client appointments (in person, phone, and online)
Answer phone calls, respond to inquiries, and handle messages professionally
Manage the reception area to keep it clean, organized, and inviting
Process payments, handle cash and card transactions, and issue receipts
Promote salon services, packages, and retail products
Coordinate with stylists and technicians to ensure smooth daily operations
Maintain accurate client records and update appointment systems
Handle customer concerns or complaints politely and escalate when necessary
Assist with opening and closing duties as required
Qualifications & Skills
High school diploma or equivalent
Previous experience as a receptionist or in customer service (salon or spa experience preferred)
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Basic computer skills and familiarity with booking or POS systems
Professional appearance and positive attitude
Ability to work flexible hours, including evenings and weekends
Desired Qualities
Friendly, approachable, and dependable
Detail-oriented and punctual
Able to work well in a fast-paced environment
Passion for beauty, wellness, or customer service
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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