Job Description

The Reception Staff at Cosmetiq Hospital serves as the first point of contact for patients and visitors. The role focuses on providing courteous service, managing patient flow, handling enquiries, and supporting smooth front office operations while maintaining confidentiality and professionalism.

Key Responsibilities:

Welcome patients and visitors warmly and guide them appropriately Register patients and manage appointment scheduling Handle incoming and outgoing phone calls efficiently Coordinate with doctors, nurses, and other departments Maintain patient records, files, and basic documentation Collect and update patient information accurately Guide patients regarding consultation procedures and services Manage billing desk coordination Ensure the reception area is clean, organized, and presentable Handle patient queries, complaints, and feedback politely Maintain confidentiality of patient and hospital information

Required Skills & Qualities:

Pleasant personality with good interpersonal skills Clear communication in English and Malayalam Basic computer knowledge Ability to multitask Patient-friendly attitude and professional behavior
Job Type: Full-time

Pay: From ?15,000.00 per month

Work Location: In person