Job Description

Welcome and check-in:

Greet guests, verify identification and payment, assign rooms, and provide key cards.

Check-out:

Prepare bills and process payments (cash, credit, etc.) accurately upon guest departure.

Reservations:

Manage phone, online, and in-person bookings, cancellations, and modifications.

Guest assistance:

Respond to guest questions and requests, and resolve complaints with professionalism and a calm demeanor.

Information and concierge services:

Provide information about hotel facilities, services, and local points of interest, and arrange services like transportation or baggage assistance.

Administrative tasks:

Answer phones, take messages, and maintain organized records in the hotel's computer system.

Front desk management:

Keep the front desk area clean, organized, and presentable.
Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Food provided Paid sick time Paid time off
Work Location: In person