Job Description

We are seeking a friendly, organized, and experienced

Receptionist

to be the welcoming face of Dora Beauty World. As the first point of contact for our clients, you will play a vital role in creating a positive and professional impression. The ideal candidate will have at least

3 years of experience

in a front desk or customer service role, preferably in the beauty or wellness industry.

Key Responsibilities:

Greet clients with a warm and professional demeanor Manage appointment scheduling via phone, walk-ins, and online booking systems Maintain a tidy and welcoming reception area Handle client inquiries and provide information on services and promotions Confirm appointments and manage cancellations/rescheduling Process payments, issue receipts, and manage daily cash register balance Coordinate with beauty professionals to ensure smooth workflow Assist with inventory management of front desk supplies and retail products Maintain client records with confidentiality and accuracy Address and resolve any client concerns in a courteous and timely manner

Qualifications:

Minimum 3 years of experience in a receptionist or front desk role Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficient in using appointment scheduling software and basic office tools Professional appearance and customer-focused attitude Ability to remain calm and composed in a busy environment Experience in the beauty, spa, or wellness industry is a plus
Job Type: Full-time

Language:

English (Preferred)
Work Location: In person