Job Description

he Receptionist will serve as the first point of contact for patients and visitors at Cosmetiq Clinic. This role requires excellent interpersonal skills, professionalism, and the ability to manage multiple administrative tasks efficiently. The receptionist will ensure a smooth and welcoming experience for all patients while supporting the clinic staff in administrative duties.

Key Responsibilities:

Patient Reception & Communication

Greet and welcome patients and visitors warmly. Answer phone calls, respond to emails, and provide accurate information about clinic services, appointments, and procedures. Schedule and confirm patient appointments efficiently. Handle patient inquiries and complaints politely and professionally.

Administrative Support

Maintain patient records and ensure confidentiality. Update and manage appointment schedules and patient databases. Process patient check-ins and check-outs. Assist with billing, invoicing, and payment processing.

Clinic Coordination

Coordinate between patients, doctors, and other staff members. Ensure the waiting area is organized, clean, and welcoming. Prepare necessary documents and forms for patient visits.

Other Duties

Support marketing or promotional activities, if required. Assist in inventory management of reception supplies. Perform other duties assigned by clinic management.

Qualifications & Skills:

Minimum

12th grade education

, preferably with additional certification in office management or communication.

Prior experience in a clinic or healthcare setting

preferred. Excellent

communication and interpersonal skills

. Proficient in

MS Office and basic computer skills

.

Organized, professional, and detail-oriented.

Ability to handle confidential information with discretion.

Key Attributes:

Friendly and approachable demeanor Professional appearance and behavior Ability to multitask and remain calm under pressure Strong teamwork skills
Job Type: Full-time

Pay: From ?15,000.00 per month

Work Location: In person