Job Description

Job Summary:

We are seeking a friendly, organized, and professional

Receptionist

to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing front-desk operations efficiently. This role plays a vital part in ensuring a smooth and welcoming experience for all visitors and supporting the clinic's daily operations.

Key Responsibilities:

Greet clients warmly upon arrival and ensure a positive first impression Answer phone calls, respond to emails, and manage appointment bookings Confirm, cancel, and reschedule appointments using the clinic's scheduling system Handle client check-ins and check-outs, including processing payments and issuing receipts Maintain a clean, organized, and professional front desk and waiting area Provide accurate information about clinic services, pricing, and promotions Manage client records and ensure confidentiality in accordance with data protection policies Coordinate with practitioners and therapists to ensure timely service delivery Handle customer complaints or concerns professionally and escalate as needed Assist with administrative tasks such as filing, inventory checks, and restocking front desk supplies
Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Education:

Diploma (Preferred)
Work Location: In person