Job Description

Key Responsibilities:

Greeting and Directing:

Warmly welcoming patients and visitors, and guiding them to the appropriate locations within the hospital.

Answering Phones:

Managing incoming calls, answering routine questions, and directing calls to the appropriate staff or departments.

Scheduling Appointments:

Booking, confirming, and rescheduling patient appointments using scheduling software.

Managing Patient Records:

Updating patient information, verifying insurance details, and maintaining accurate records in the hospital's system.

Handling Billing and Payments:

Collecting co-pays, processing payments, and assisting with billing inquiries.

Maintaining Reception Area:

Ensuring the reception area is clean, organized, and provides a welcoming environment for patients and visitors.

Providing Administrative Support:

Assisting with various administrative tasks, such as filing, transcribing notes, and preparing documents.
Job Type: Full-time

Benefits:

Health insurance
Language:

English (Preferred)
Work Location: In person