Job Description

Position: Receptionist (Female)

Location:

Cochin

Job Responsibilities:

Front Desk Management:

Greet and welcome clients, candidates, and guests with a warm, professional demeanor. Maintain a clean, elegant, and organized reception area that reflects the brand's standards.

Guest Relations:

Ensure a positive first impression by delivering excellent hospitality and attentive service to all visitors. Handle client inquiries efficiently and redirect them to the appropriate departments or personnel.

Communication Handling:

Answer and manage incoming calls with clarity, confidence, and courtesy. Handle emails and appointment scheduling in a timely and professional manner.

Administrative Support:

Provide general administrative and clerical support, including data entry, documentation, and filing. Assist with HR coordination, especially in managing candidate walk-ins, interview schedules, and follow-ups.

Professional Presentation:

Uphold a polished and professional appearance at all times. Represent Splash Gain Associates with grace and poise, embodying a service-oriented attitude.

Office Coordination:

Maintain office visitor logs and support in maintaining front office security. Assist in organizing small in-office events or meetings when required.

Preferred Candidate Profile:

Pleasant, attractive personality with strong interpersonal and communication skills.

Preference will be given to candidates from the aviation industry (cabin crew/ground staff),

with a background in customer service and front-line roles. Fluent in English and Malayalam; proficiency in Hindi is an added advantage. Highly organized, punctual, and confident in dealing with diverse clients and professionals. Prior experience in a reception/front-office/customer-facing role is desirable.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Supplemental Pay:

Commission pay Overtime pay Performance bonus
Application Question(s):

Are you comfortable working in a fast-paced environment where you may need to multitask between client coordination, calls, and admin duties? Can you join immediately?
Expected Start Date: 01/08/2025