Job Description

Job Title

: Receptionist

The receptionist serves as the first point of contact for visitors and callers, providing a welcoming and professional presence. They perform various administrative and clerical duties to ensure smooth office operations.

Key Responsibilities

:

Greeting Visitors

: Welcome visitors in a friendly and professional manner, directing them to the appropriate individual or department.

Answering and Directing Calls

: Answer incoming phone calls, take messages, and direct calls to the appropriate staff or department.

Managing Appointments and Schedules

: Schedule and coordinate appointments, meetings, and events for staff or management.

Handling Mail and Deliveries

: Sort and distribute incoming mail, packages, and deliveries; ensure outgoing mail is prepared for dispatch.

Office Administration

: Perform general administrative duties such as filing, data entry, photocopying, and faxing.

Managing Office Supplies

: Keep track of office supplies and ensure they are ordered in a timely manner.

Maintaining a Clean and Organized Reception Area

: Ensure that the front desk and waiting areas are tidy and welcoming at all times.

Managing Client or Visitor Queries

: Assist with general inquiries, answer questions, and direct clients or visitors to the right department or individual.

Supporting Team Members

: Assist other team members with various tasks as needed, providing support to other departments where applicable.

Qualifications

:

Education

: High school diploma or equivalent; some positions may require a college degree or specialized certification.

Experience

: Previous experience as a receptionist or in a customer service role is often preferred.

Skills

: Excellent communication skills, both verbal and written
Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Experience:

Front desk: 2 years (Preferred)
Work Location: In person