Job Description

A

Receptionist

is the first point of contact for visitors, clients, and callers at an organization. The role involves managing front desk operations, providing administrative support, and ensuring a welcoming and professional environment. Receptionists play a key role in maintaining smooth communication and organization within the workplace.

Key Responsibilities:

Greeting & Assisting Visitors:

Welcome visitors, clients, and guests with a friendly, professional demeanor and direct them to the appropriate person or department.

Answering & Directing Calls:

Handle incoming calls, direct them to the correct individual or department, and take messages when necessary.

Appointment Scheduling:

Manage appointments, meeting rooms, and calendars for staff members or executives, ensuring efficient time management.

Administrative Support:

Perform general administrative tasks such as filing, data entry, mail sorting, and office organization.

Maintaining Reception Area:

Keep the reception area neat and welcoming, ensuring it reflects the organization's image.

Handling Inquiries:

Respond to inquiries in person, by phone, or via email, providing accurate information or redirecting queries as needed.

Mail & Deliveries:

Manage incoming and outgoing mail and packages, ensuring proper distribution within the organization.

Record Keeping:

Maintain and update client, visitor, or employee records, ensuring accuracy and confidentiality.

Managing Office Supplies:

Monitor office supplies inventory and coordinate reordering to maintain stock levels.

Supporting Other Departments:

Assist with other administrative or operational tasks as required, including coordination with HR, accounts, or management.

Skills & Qualifications:

Strong

communication skills

, both verbal and written.

Organizational skills

with the ability to multitask in a fast-paced environment. Proficiency in

office software

(e.g., Microsoft Office Suite, Google Workspace) and basic office equipment (phones, fax machines, copiers).

Professional appearance

and a welcoming, positive attitude. Ability to handle confidential information with discretion. Strong

customer service

orientation and problem-solving skills. Previous experience in an office environment or customer-facing role is often preferred.
A receptionist plays a critical role in creating a positive first impression for clients and visitors while ensuring efficient office operations. The position requires a blend of interpersonal, organizational, and administrative skills to keep the front office running smoothly.

Job Type: Full-time

Pay: From ?9,000.00 per month

Work Location: In person