Job Description

OVERVIEW: -

POSITION - RECEPTIONIST

1. Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts

2. Greet and attend to patients in person and over the phone.

3. Receptionists need to have excellent verbal and written interpersonal and communication skills

4. Professionally assist doctors, staff, visitors, and patients.

5. Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.

6. Answer all phone calls in a professional and courteous manner.

7. Perform all duties within HIPAA regulations.

8. Maintain confidentiality of all doctor, staff, and patient information.

9. Schedule appointments between doctors and patients.

10. Liaise between medical departments with discretion and professionalism

11. Adhere to policy and procedures during all activates.

12. Assist with admissions/treatment as per agreed protocols.

13. Ensure that stock levels are adequate and orders are made timeously.

14. Communicate medical results to patients under clinical supervision.

15. Complete accurate documentation of patient visits.

16. Passionate about healthcare excellence.

17. Extend a friendly and welcoming greeting to visitors and maintain a clean and tidy reception area

18. Answer incoming telephone calls, emails, and messages and reply to or redirect them

Qualifications

1. We require a certified degree from an accredited college / university

2. Minimum of 2-3 years' experience of hospital reception department

3. Must have qualities as follows:

I. Computer literacy

II. Attention to detail

III. Gain experience

IV. Multitasking

V. Proficient in Microsoft office

VI. Professionalism

VII. Customer skill service

Most important effective communication

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Language:

English (Preferred)
Work Location: In person