Job Description

We are looking for a friendly, professional, and customer-focused Gym Receptionist to be the first point of contact for our members and guests. You will be responsible for welcoming visitors, managing front desk operations, handling inquiries, and supporting the overall customer experience at the gym.

Key Responsibilities:

Greet and check-in members and guests with a positive attitude Answer phone calls and respond to emails in a timely and professional manner Handle membership inquiries, registrations, renewals, and cancellations Maintain accurate records of members and daily attendance Process payments and issue receipts Ensure the front desk and reception area is clean, organized, and welcoming Address member concerns or escalate them to management when necessary Provide information about gym facilities, classes, and schedules Support administrative tasks and assist with promotional events as required

Requirements:

High school diploma or equivalent (additional qualifications in hospitality or customer service is a plus) Previous experience in a customer-facing role, preferably in a fitness or wellness environment Excellent communication and interpersonal skills Basic computer skills (MS Office, email, and gym software systems) Ability to work flexible hours, including evenings and weekends Friendly, energetic, and professional demeanor
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Commuter assistance Health insurance
Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Language:

English (Required)
Work Location: In person

Application Deadline: 15/05/2025
Expected Start Date: 15/05/2025