Job Description

We are looking for a well-presented, proactive, and customer-friendly

Receptionist

to manage front desk operations at QHT Clinic. The ideal candidate should have excellent communication skills, a pleasant attitude, and the ability to handle patient queries professionally.

Key ResponsibilitiesFront Desk & Patient Handling

Greet and welcome patients professionally as they arrive at the clinic Manage patient registrations, appointment scheduling, and walk-ins Handle patient queries and guide them to the concerned doctor or department Maintain a neat and organized front desk area

Communication & Coordination

Answer phone calls, respond to inquiries, and manage call flow Coordinate with doctors, nursing staff, and other departments for smooth operations Follow up with patients for appointments, reports, or confirmations Maintain strong interpersonal communication with patients and staff

Administrative Tasks

Maintain daily appointment logs and patient entry records Handle billing, receipts, and basic documentation Ensure cleanliness and readiness of the waiting area Manage patient feedback and escalate issues when required

Required Skills

Excellent communication skills (English & Hindi) Good interpersonal and customer-service skills Basic computer knowledge (MS Office, CRM/EMR software preferred) Well-groomed, professional appearance Ability to multitask and stay calm under pressure Polite, patient-friendly, and responsible
Job Type: Full-time

Pay: ₹9,284.34 - ₹22,527.99 per month

Work Location: In person